Returns & Exchanges
At Humann, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused and original-packaged items. Our streamlined process ensures that if a product doesn't meet your expectations, we will make it right with a quick refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.